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RRiseForIt

The Double Your Clients Workbook

By the end you'll know which stage of your funnel is leaking, how many booked calls a week it takes to double your clients, and the one to three changes you'll start this week to fix that stage.

Free workbook12 pagesabout 45 minutes

What you'll have at the end

  • Your five funnel numbers for the last 30 days, with the one leaking stage circled
  • The number of booked calls you need each week to double your clients
  • One to three fixes for your worst stage, with the messages already written
  • A 12-week scoreboard with your Week 5 recount on the calendar

Inside

  1. Count your funnel and find the leak
  2. Work out how many calls you need each week
  3. Pick 1 to 3 fixes for your worst stage
  4. Write the messages your fix needs
  5. Set up your scoreboard for the next 12 weeks
  6. Your 7-day plan
Jason O'DellBy Jason O'Dell, founder of RiseForIt. Goes with the free guide Fix Your Funnel Bottleneck and End the Year With Double the Clients.
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RRiseForItThe Double Your Clients Workbook

Step 1 of 5 · Learn it

Count your funnel and find the leak

If you skip this, you'll fix the stage that feels broken instead of the one that is. A trainer at my gym left to coach clients from a gym he built in his backyard, and months later he asked for his old job back because, in his words, "I don't know how to get leads."

How to do it

  1. Open your DMs, forms, comments and calendar for the last 30 days. A lead is anyone who raised their hand about coaching.
  2. Count four stages: leads, booked calls, calls that showed up, and people who paid.
  3. For Stayed, count the clients you had 30 days ago who are still paying you today.
  4. Divide each stage by the one before it: booked ÷ leads, showed ÷ booked, paid ÷ showed, stayed ÷ clients you had 30 days ago.
  5. Circle the smallest number. That's your bottleneck. Grade it against your own numbers only, not anyone else's.

Example: Maya, an in-person trainer in a commercial gym

Leads: 40. Booked: 12. Showed: 6. Paid: 2.

Booked ÷ leads: 12 ÷ 40 = 0.30

Showed ÷ booked: 6 ÷ 12 = 0.50

Paid ÷ showed: 2 ÷ 6 = 0.33

Stayed: 9 of the 10 clients she had 30 days ago = 0.90

Smallest number: 0.30. Maya's bottleneck is leads not booking.

Your turn on the next page →

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RRiseForItThe Double Your Clients Workbook

Step 1 of 5 · Your turn

Count your funnel and find the leak

Your last 30 days (rows: Lead, Booked call, Showed up, Paid, Stayed)

StageCountDivide byRate

My smallest number and the stage it belongs to

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RRiseForItThe Double Your Clients Workbook

Step 2 of 5 · Learn it

Work out how many calls you need each week

Without this number, "double my clients" stays a wish and you can't tell a good week from a bad one.

How to do it

  1. Name your client goal and a date, like 90 days from today. If you think in money, use the income box first: your monthly goal ÷ what one client pays.
  2. Take your goal, subtract the clients you have, and add the clients you expect to lose by then. That's how many new clients you need.
  3. Put your new clients, your close rate (paid ÷ showed) and your show rate (showed ÷ booked) into the pipeline box.
  4. Divide the booked calls you need by the weeks you have. That's your weekly target.
  5. Work out what one client is worth: monthly price × months they stay. Don't run paid ads until you know this number.

Example: Maya, an in-person trainer in a commercial gym

Goal: 20 clients in 90 days. She has 10. She loses about 1 a month, so she plans on losing 3.

New clients needed: 20 - 10 + 3 = 13

Close rate 1 in 3. Show rate 1 in 2. So each new client takes 6 booked calls.

13 × 6 = 78 booked calls over 13 weeks = 6 calls a week

She books 0.30 of her leads, so 6 calls a week takes 20 leads a week.

One client: $300 a month × 8 months = $2,400

Your turn on the next page →

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RRiseForItThe Double Your Clients Workbook

Step 2 of 5 · Your turn

Work out how many calls you need each week

Do the math

My goal ___ minus clients I have ___ plus clients I'll lose ___ = new clients I need ___ by (date) ___

Work backwards from the clients you want

Booked calls I need each week

One client is worth: $___ a month × ___ months = $___

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Step 3 of 5 · Learn it

Pick 1 to 3 fixes for your worst stage

Change ten things and you won't know which one worked. Change one to three and you'll see it in your numbers by Week 5.

How to do it

  1. Find the checklist below that matches the stage you circled on page 1. Skip the others.
  2. If your schedule is already full and more leads don't bring more income, use the last checklist. The bottleneck is you.
  3. Tick one to three fixes you can start this week. Pick the ones you'd still do on your worst week.
  4. Write each fix in the table with the day you'll start it and the number you want it to beat.

Example: Maya (bottleneck: leads don't book)

Fix 1: Answer every lead the same day. Start Monday.

Fix 2: Send a 7-day walking plan, then ask one question about their goal. Start Monday.

Number that should move: booked ÷ leads. Target: beat 0.30 by Week 5.

Your turn on the next page →

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RRiseForItThe Double Your Clients Workbook

Step 3 of 5 · Your turn

Pick 1 to 3 fixes for your worst stage

If you don't get enough leads

If you're attracting the wrong clients

If leads don't book

If booked calls don't show

If people show but don't buy

If clients quit

If your schedule is full (the bottleneck is you)

My fixes

FixStart dayNumber that should moveTarget to beat

My first fix, in one sentence

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RRiseForItThe Double Your Clients Workbook

Step 4 of 5 · Learn it

Write the messages your fix needs

A message you have to make up on the spot won't get sent on a busy day. Write it once and send it every time.

How to do it

  1. Fill in only the scripts that match the fixes you picked. Leave the rest blank.
  2. Write it the way you talk, then read it out loud once.
  3. Save each one as a note or text shortcut on your phone.
  4. If a lead or call is waiting right now, send the first message today.

Example: Maya's same-day reply to a new lead

"Hey Dana, thanks for reaching out about coaching. Here's a 7-day walking plan you can start tomorrow.

Quick question: what's the one thing you want to change by summer?"

Saved as a text shortcut called "new lead".

Your turn on the next page →

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RRiseForItThe Double Your Clients Workbook

Step 4 of 5 · Your turn

Write the messages your fix needs

Same-day reply to a new lead

Hey , thanks for reaching out about . Here's to help you start. Quick question: ?

Book the call within 48 hours

Let's talk about . I have at or at . Which works for you?

Reminder the day before

Hey , quick reminder we're talking tomorrow at . You'll walk away with . See you then.

Reminder an hour before

Hey , see you in an hour at . Bring .

When they say they can't afford it

I hear you. You said you want . What would make that a priority for you right now?

Referral ask to a happy client

Hey , has been great to watch. Who do you know who keeps trying to get in shape and keeps getting stuck? Can I send them a free week?

Next phase offer, before the first one ends

Hey , in weeks you . Before this phase ends, here's what's next: . Want to keep going?

Who you serve, in one sentence

I help . Unlike , I .
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RRiseForItThe Double Your Clients Workbook

Step 5 of 5 · Learn it

Set up your scoreboard for the next 12 weeks

If you don't count again at Week 5, you won't know if your fix worked or when it's time to move to the next stage.

How to do it

  1. Write your page 1 numbers in the first row as your baseline.
  2. Pick one day each week and fill in one row: leads, booked, showed, paid, and clients who stayed.
  3. Week 5: count the last 30 days again. If your stage beat its baseline, keep those changes and go back to page 3 for the next worst stage.
  4. Weeks 10 to 12: push what works. Ask every client for a referral and offer each one their next phase.
  5. The whole time, keep posting and keep answering leads the same day.

Example: Maya at her Week 5 recount

Baseline: 40 leads, 12 booked = 0.30

Week 5 (last 30 days): 38 leads, 17 booked = 0.45

It beat her baseline. She keeps the same-day reply and the walking plan.

Next worst stage: paid ÷ showed at 0.33. She goes back to page 3 for that one.

Your turn on the next page →

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Step 5 of 5 · Your turn

Set up your scoreboard for the next 12 weeks

Weeks 1 to 6 (first row: your baseline)

WeekLeadsBookedShowedPaid / Stayed

Weeks 7 to 12

WeekLeadsBookedShowedPaid / Stayed

Date I'll count again (Week 5)

Week 5: did my stage beat its baseline? My next worst stage is

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The plan

Your next 7 days

Small steps for your first week. Do them in order and keep each one short.

Your answers, in one place

Bottleneck
Calls a week
Fix #1
Recount date

One small job a day

DayDo thisDoneNotes
Day 1Write your bottleneck, your calls-a-week number and your first fix on one card. Put it where you'll see it every day.
Day 2Start your first fix today. Use the message you wrote for it on page 4.
Day 3Answer every new lead the same day, with a simple tool and one question about their goal.
Day 4If you picked a second or third fix, start it today. Don't add a fourth.
Day 5Check your first fix. Did it happen every time it should have? Fix whatever slipped.
Day 6Post one video that names a real client problem, gives your fix, and ends with one clear ask.
Day 7Fill in this week's row on your scoreboard and put your Week 5 recount date on your calendar.
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